What Is Car Insurance "Steering"?

October 14, 2022

You've Been Involved in an Accident and It's Time to Find A Repair Shop

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A responsible driver will have automobile insurance. Typically, following being involved in an accident, a motorist's first response is to call their insurance company to find a auto body shop. Sadly, some insurance companies may recommend that they go to a particular shop. This practice is known as "Steering". Some insurance companies have "Direct Repair Program" (DRP) relationships with particular auto body shops. Therefore, it's in the insurance companies best interest to recommend that you go to that particular shop.


You can call Elmwood Collision at  (716) 874-3215  to schedule an appointment to get a free collision repair estimate.

Uncovering the Effects of Insurance Steering on Consumer Choice

The practice of "Steering" is in violation of United States law (the 1963 Federal Consent Decree), however, it is still pervasive throughout the insurance industry. Due to receiving a large amount of insurance company referrals, some auto body shops will accept using aftermarket or used parts, which may be of lower quality.

Sometimes insurers may tell you that they can't guarantee the repairs without taking your vehicle to one of their preferred shops. They might say you that you could be accountable for any extra repair costs, regardless of whether the law states that they have to cover all costs needed to repair your vehicle to a pre-loss condition.

Call Elmwood Collision Request An Estimate

Don't Let An Insurer Tell You Where To Go To Have Your Vehicle Repaired After An Accident!! Elmwood Collision works with all insurers and over the years has repaired thousands of vehicles. The majority of our customers come from repeat and referral business. Your repair of your vehicle and your satisfaction are our #1 Priority at Elmwood Collision. Stop by 2700 Elmwood Avenue in Kenmore, NY get an estimate!

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